In This Section, We provide support to our friends, members, business partners, colleague's, and all who connected with us. We do not assist anymore or support companies that are unfamiliar to us and with whom we do not collaborate in the development of equipment and data recovery methods.
We help to recover data in those difficult cases when it is not possible to do it using utilities and programs on the market like PC3000, MRT, ATOLA, DOLFIN, DEEPSPAR, or other equipment. We can help remotely, show how to, and provide documents, software, solution for data recovery and download some plugins and tools from our FTP account service lab.
Below you will find Plugins, programs and utilities that allow you to work with new modern models of hard drives that are not supported in the standard PC3000 package.
For our clients, we offer software solutions for working with WD, Seagate and Toshiba hard drives that can be used in conjunction with PC3000. So, for example, a Software to unlock WD PCB tech mode for access to the service area will be very useful when working with a PC3000. You no longer need to seek for a compatible Sata board and after unlock access to service area possible read data use USB connector.
We also provide donor discs drives and parts that are very rare and difficult to find, and we also select donors for you depending on the installed heads so that donors are 100% compatible.
We provide parts and donors devices for hard drive, SSDs memory cards. For obtain correct heads need only need to provide us a serial number to search for a donor drive for you. We will ship it same day. We have new heads from manufacture so price for one heads unit usually $10-15 for hard drive up to 4 TB. For hard drives from 6 and up to 22 TB prices very vary depend of hard drive model but still affordable and cheaper than buy whole hard drive.
In our database and library we have:
1 Seagate service kit utility, database, parts and plugins, firmware, engineering soft.
2 .WD service tools for unlock WD PCB board, database, parts ordering, firmware.
3. SanDisk memory cards and SSD, datasheet, diagrams, parts, software.
4. Toshiba hard drive software, datasheets, schematic, parts order, database.
5. Hitachi based hard drive service manual and software
6. Table list of heads, preamp and firmware compatibility.
7. Table list for logic board PCB compatibility and compare for using with drives.
8. For helium sealed hard drive developed process and tools for data recovery.
9. SSD. Samsung 840, 850, 860, 870, 8xx series unlock software and firmware correction tools.
10. SanDisk SSD, WD SSD diagnostic software library for NVME and SATA.
11. New Seagate 2.0 software solution for unlock access to firmware.
All new Seagate locked with new different algorithm from 2022. We get solution to temporary or permanently unlock Seagate with locked firmware to work with hard drive for data recovery purposes. For example you have locked Seagate Rosewood ( FW:EB01), V11, M11, M15 and other and can't get access to ROM to unlock it. Even terminal not responding. No need use programmer every time change firmware. Possible unlock it and work same like with non locked hard drive.
We help to unlock hard drive with new locked algorithm manufactured after mid 2022.
We provide you software or remote unlocking.
To get solution please login to your account and download small Seagate software.
You will need internet access to use this soft.
Contact us for obtain password in case if you forgot your password:
lab@datarecoveryexpert.ca
For access to full data recovery library account please use our FTP connection:
Commercial data‑recovery platforms such as PC‑3000, MRT, Atola Insight, Dolphin DFL, and DeepSpar are widely used in the computer repair and entry‑level data recovery industry. These tools provide a strong foundation for handling common hard‑drive failures, logical issues, and basic SSD recovery tasks. They are designed for beginner and intermediate specialists who need reliable, ready‑to‑use solutions.
However, true professional data recovery laboratories operate with far more advanced capabilities. High‑level labs rarely depend solely on universal commercial tools. Instead, they use manufacturer‑specific utilities, factory‑level software, and engineering‑grade diagnostic tools developed for particular storage architectures, controller families, and individual HDD/SSD models. This specialized software provides deep access to firmware modules, adaptives, service areas, translator structures, and NAND mapping, enabling recovery that commercial tools cannot achieve.
With these advanced systems, engineers can successfully recover data from:
Physically damaged hard‑drive surfaces
Degraded or partially unreadable NAND memory chips
Corrupted firmware, damaged service areas, or translator failures
Rare or unsupported HDD/SSD models
Devices with severe logical and physical degradation
This level of access allows for maximum data extraction, even in cases where standard tools fail or provide only partial results.
For specialists with 20+ years of experience in data recovery, electronic engineering, and low‑level storage diagnostics, we offer the possibility of obtaining access to factory documentation, OEM utilities, engineering manuals, and manufacturer‑specific software packages. These resources are intended exclusively for qualified professionals capable of working at the deepest technical level of HDD and SSD recovery.
If you are one of our partners and require additional plugins, schematics, firmware resources, specialized software, or technical support, please contact our support team. We provide extended access and expert assistance to help you achieve the highest possible recovery success rate.
